Question 1

Are all products third-party tested?

Accepted Answer

Yes. Every batch is verified for identity and purity by an independent analytical laboratory before release.

Question 2

Where can I find a certificate of analysis?

Accepted Answer

Every product references a batch number. Enter it on the Certificates page to download the PDF.

Question 3

How are products shipped?

Accepted Answer

Orders ship in temperature-controlled packaging via tracked carriers, typically dispatched within 1–2 business days. Standard Shipping is a $9.95 flat rate (3–5 business days) and Express Shipping is $24.95 (1–2 business days).

Question 4

What is your return policy?

Accepted Answer

All sales are final. We do not accept returns or exchanges for any reason, including change of mind or ordering errors.

Question 5

Is my payment information secure?

Accepted Answer

Yes. Payments are processed through PCI-compliant providers over encrypted connections.

Question 6

Do you ship internationally?

Accepted Answer

No. We ship to addresses within the United States only. Orders placed for delivery outside the United States will be cancelled.